Sustainability, Maintenance and Support

Eco-Friendly Solutions, Proactive Care, and 24/7 Support for Seamless Living and Sustainable Comfort.

Feel free to download our informative brochure to discover more details!

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An introduction to this service

LVT delivers eco-friendly solutions to reduce costs, with proactive maintenance and 24/7 support ensuring reliable performance and peace of mind for seamless, worry-free system operation.

What is included in this service

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Solar, wind, and back-up power generation

Solar panels, wind installations, storage batteries, and backup generator sets provide self-sufficient, off-grid power solutions with zero operational carbon footprint. These systems ensure energy independence by harnessing renewable resources. Designed and installed for optimal efficiency, they offer reliable backup during outages and contribute to sustainable, eco-friendly living in luxury homes.

24/7 Help desk

Our 24/7 Help Desk provides ongoing support for integrated home automation systems. As user experience grows and requirements evolve, system functionalities will change. This presents new challenges for traditionally trained maintenance staff. To address this, we offer expert assistance around the clock, ensuring seamless operation and adaptability to client needs.

Preventive and corrective maintenance

Preventive and corrective maintenance is vital for the longevity of home automation and system integration. Preventive maintenance involves regular inspections, updates, and optimizations to avoid potential issues. Corrective maintenance promptly resolves malfunctions, ensuring minimal downtime and maintaining the seamless operation of integrated technologies for consistent performance and reliability in luxury homes.

Service Level Agreements (SLA)

Service Level Agreements (SLA) cover first-, second-, and third-line preventive and corrective maintenance. With clients across the Caribbean, we’ve established a decentralized maintenance organization, offering local expertise and support. Custom SLAs, along with international support and SLA monitoring, ensure sustained performance and protection of your investment for the future.

Monitoring

Luxury Villa Technologies offers comprehensive monitoring services for all systems, including water, electricity, solar, pool, sewage, cistern, propane, and diesel consumption. Using KPI-driven maintenance, we provide remote and on-site monitoring with custom performance dashboards. Monthly reporting highlights issues, enabling preventive or corrective actions to ensure optimal performance of all installations.

More about our services?
Plan a meet with us

We invite you for a personal consultation to brainstorm about how we design your technical systems that we will lead to bespoke automation for your villa. An email to info@LVT.sx is all it take to start!